Refund policy

At GetPurrly, we stand behind our product completely. If you're not satisfied for any reason, we want to make it right.

30-Day Money Back Guarantee If you're not happy with your purchase within 30 days of receiving it, contact us at getpurrly@hotmail.com and we'll issue a full refund — no questions asked.

Damaged or Incorrect Items If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery at getpurrly@hotmail.com with your order number and a photo of the issue. We'll send a replacement or issue a full refund immediately.

Subscription Cancellations You can cancel your subscription at any time before your next billing date. Log into your account and cancel under the Subscriptions section, or email us at getpurrly@hotmail.com and we'll cancel it for you within 24 hours. No charges will be made after cancellation.

Refund Processing Refunds are processed within 5–10 business days back to your original payment method. You'll receive a confirmation email once your refund has been issued.

Contact Us For any return or refund queries: getpurrly@hotmail.com